Privacy Policy

Effective Date: September 14, 2026

At jutooh, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect when you visit our website, place an order, create an account, contact us, or otherwise use our services. It also explains how we use, disclose, and protect that information and the choices and rights that may be available to you.

By accessing or using our website and services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with jutooh, we may collect the following categories of information.

Information You Provide

When you place an order, create an account, contact customer service, subscribe to communications, participate in a promotion, or otherwise interact with us, you may provide information such as:

• Name

• Email address

• Telephone number

• Billing address

• Shipping address

• Account information

• Order and transaction details

• Payment-related information

• Messages and communications you send to us

• Reviews, comments, or other information you voluntarily submit

Payment transactions may be processed by third-party payment providers. We may not directly store complete payment card information where payment processing is handled by those providers.

Information Collected Automatically

When you visit or interact with our website, certain information may be collected automatically, including:

• IP address

• Browser and device information

• Operating system

• Time zone

• Pages and products viewed

• Referring websites or search terms

• Website interactions

• Cookie and similar technology information

• Approximate location derived from technical information where permitted

We use this information to operate our website, understand how visitors use our services, improve performance, detect potential security issues, and provide a more relevant shopping experience.

2. Cookies and Similar Technologies

jutooh and certain service providers may use cookies, pixels, web beacons, local storage, and similar technologies.

These technologies may help us:

• Remember preferences

• Maintain website functionality

• Understand website traffic and performance

• Measure advertising effectiveness

• Prevent fraud and improve security

• Personalize content and marketing where permitted

You may be able to manage or disable cookies through your browser or device settings. Some website functions may not operate correctly if certain cookies are disabled.

3. How We Use Personal Information

We may use personal information for legitimate business and commercial purposes, including to:

• Process and fulfill orders

• Process payments

• Arrange shipping and delivery

• Provide order confirmations and updates

• Manage customer accounts

• Respond to questions and customer service requests

• Prevent fraud and unauthorized transactions

• Maintain the security of our website

• Improve our products, services, and website experience

• Analyze website usage and performance

• Send promotional communications where permitted

• Personalize advertising and marketing

• Comply with applicable legal and regulatory requirements

• Enforce our policies and protect our legal rights

Where required by applicable law, we rely on an appropriate legal basis for processing personal information.

4. How We Share Information

We may disclose personal information to third parties that help us operate our business and provide our services.

These may include:

• Payment processors

• Shipping and fulfillment providers

• Website hosting providers

• IT and security providers

• Fraud prevention providers

• Analytics providers

• Marketing and advertising providers

• Customer service and communications providers

• Professional advisers

• Other service providers acting on our behalf

We may also disclose information when necessary to comply with applicable laws, regulations, court orders, lawful government requests, or other legal processes.

Information may also be disclosed when reasonably necessary to protect the rights, property, security, or interests of jutooh, our customers, or others.

If our business is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar corporate transaction, information may be transferred as part of that transaction, subject to applicable law.

5. Advertising and Analytics

We may work with analytics and advertising providers to understand website activity, measure advertising performance, and deliver advertisements that may be more relevant to visitors.

These providers may use cookies, pixels, and similar technologies to collect information about interactions with our website.

Where required by applicable law, you may have the right to control or opt out of certain targeted advertising or related data-processing activities.

6. Marketing Communications

If you choose to receive promotional emails or other marketing communications from us, we may use your contact information to send information about products, offers, or services.

You can unsubscribe from promotional emails by using the unsubscribe instructions included in the message or by contacting us at:

service@jutooh.com

Please note that even if you opt out of promotional communications, we may still send transactional or service-related messages, such as order confirmations, shipping updates, or responses to customer service requests.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Complete transactions

• Maintain business and financial records

• Provide customer support

• Resolve disputes

• Prevent fraud

• Enforce agreements

• Establish or defend legal claims

• Meet legal, tax, accounting, or regulatory obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

8. Data Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website may use SSL or similar encryption technology to help protect information transmitted between your browser and our website.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request restriction of certain processing

• Object to certain processing activities

• Withdraw consent where processing is based on consent

• Request a portable copy of certain information

• Opt out of certain marketing communications

• Opt out of certain targeted advertising or data-sharing activities where applicable

• Submit a complaint to an appropriate data protection authority

These rights are subject to applicable legal requirements and exceptions.

To submit a privacy request, contact:

service@jutooh.com

We may need to verify your identity before processing certain requests.

10. California Privacy Rights

California residents may have additional rights under applicable California privacy laws.

Depending on the circumstances and applicable law, these may include rights to request information regarding personal information collected, disclosed, shared, or sold; request correction or deletion; obtain a copy of certain personal information; and opt out of certain selling or sharing of personal information.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

Requests may be submitted by contacting:

service@jutooh.com

We may request information reasonably necessary to verify your identity and process your request.

11. European Economic Area and United Kingdom

If you are located in the European Economic Area (“EEA”) or United Kingdom, applicable data protection laws may provide additional rights concerning your Personal Data.

Depending on the circumstances, our legal bases for processing may include:

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

• Your consent

Where consent is the legal basis for processing, you may withdraw that consent where permitted by law.

You may also have the right to lodge a complaint with the relevant supervisory authority in your country.

12. International Data Transfers

Because we operate an international ecommerce business and may use service providers in different countries, your personal information may be processed or stored outside the country where you live.

Where required, we take appropriate measures designed to protect personal information transferred internationally in accordance with applicable data protection laws.

13. Children's Privacy

Our website and services are not intended for children under the age required by applicable law to independently provide valid consent.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us at service@jutooh.com so that we can review the situation and take appropriate action.

14. Third-Party Websites and Services

Our website may contain links to websites, applications, payment providers, social networks, or other services operated by third parties.

We are not responsible for the privacy practices of independent third parties. We encourage you to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or applicable legal requirements.

When appropriate, the updated version will be posted on this website with a revised effective date.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or would like to submit a privacy-related complaint, please contact us:

Email:
service@jutooh.com

jutooh is the entity responsible for the operation and management of jutooh.